Privacy policy

Privacy Policy

 


Last updated: April 11, 2025


At FourLovers, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website fourlovers.com (the “Site”).


 

1. Who we are

 


We are FourLovers, a clothing brand based in Portugal. For data protection purposes, we are the data controller of your personal information.


 

2. What data we collect and why

 


We collect your data to provide our services, improve your shopping experience, and comply with legal obligations. This may include:

 

  • Contact information: Name, email, address, and phone number (for delivery and customer support);

  • Order details: Products purchased, payment method, amount, and order history;

  • Technical data: IP address, device type, browser, and browsing behavior (via cookies);

  • User account data (optional): Username, password, and preferences.

 


 

3. How we use your data

 


We use your data to:

 

  • Process and deliver your orders;

  • Manage your account and preferences;

  • Communicate with you about orders, returns, and updates;

  • Send newsletters and promotional content (with your consent);

  • Improve the performance and security of our website.

 


 

4. Sharing your information

 


We only share your personal data with:

 

  • Service providers (such as Shopify, shipping carriers, and payment processors);

  • Legal authorities, when required by law;

  • Marketing platforms, only with your permission.

 


We never sell your personal data.


 

5. Cookies & similar technologies

 


We use cookies to:

 

  • Store your preferences;

  • Improve website navigation;

  • Analyze how the site is used (e.g. which pages are visited, session time).

 


You can manage or disable cookies in your browser settings. For more details, see Shopify Cookies.


 

6. Your rights

 


Depending on your location, you may have the right to:

 

  • Access, correct, or delete your data;

  • Withdraw your consent at any time;

  • Object to marketing communications;

  • Request data portability.

 


To exercise your rights, email us at: geral@fourlovers.com


 

7. Security & data retention

 


We take steps to protect your personal data using appropriate security measures. We retain your information only as long as necessary to fulfill the purposes it was collected for, or as required by law.


 

8. Minors

 


This website is not intended for children under 16. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.


 

9. International transfers

 


Your data may be transferred outside the EU (e.g. to Shopify or third-party services). We ensure these transfers comply with applicable data protection laws and use standard contractual clauses where required.


 

10. Changes to this policy

 


We may update this policy from time to time. The latest version will always be available on our site, with the updated date clearly shown at the top.


 

11. Contact us

 


For questions or concerns about your privacy, please get in touch:

📧 geral@fourlovers.com

📍 Rua Joaquim Lopes Pintor, PT-13, 4405, Portugal